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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Deirdre Davis

May 20, 2023

5  out of  5 rating by Deirdre Davis
"If I could do 10 stars I would! This has been my agent over 19 years!! The team is amazing and I just recently had a situation where they went so so far above and beyond to make sure my family was taken care of! Thank you so much!!! Especially Holly and Virginia!!"

Tephnee Usher

May 16, 2023

5  out of  5 rating by Tephnee Usher
"Matt was very informative and made sure I understood every about my policy. I really appreciate his patience and wanting his customers to have the best."

Patricia Grier

May 12, 2023

5  out of  5 rating by Patricia Grier
"He really explain everything to me.and it was very pleasing thanks Tim Broyles"

Garrett Vick

May 11, 2023

5  out of  5 rating by Garrett Vick
"Allie and Matt were great"

Deana Rowland

April 28, 2023

5  out of  5 rating by Deana Rowland
"Very helpful and very good at communicating"

Scott Carroll

April 27, 2023

5  out of  5 rating by Scott Carroll
"Very professional, well knowledgeable, would recommend to anyone who needs help. Best customer service, which is hard to find most days."

Kristin English

April 14, 2023

5  out of  5 rating by Kristin English
"I went to State Farm looking for better rates and also a friendly face. I found what I needed with Matt Donaldson! He made me feel comfortable right away and helped me with everything I needed! Awesome place and awesome people!"

April Herrmann

April 10, 2023

5  out of  5 rating by April Herrmann
"Matt at state farm Jackson Ga is great!"

ChanDra Grier

April 10, 2023

5  out of  5 rating by ChanDra Grier
"Matt is great! Helpful, informative & has a great personality!"

Kimberly Hornberger

April 3, 2023

5  out of  5 rating by Kimberly Hornberger
"I had an amazing conversation with Virginia and Matt and they were very thorough explaining the information that I needed for signing me up with State Farm."

Brianna Hause

March 30, 2023

5  out of  5 rating by Brianna Hause
"Sweetest office - from walking in the door with the front desk! I was in and out with all questions answered and feeling secure in my insurance decisions. Matt was honest and provided an at home feel while talking about the things most important. Virginia was so kind and welcoming - I look forward to working with them!"

Will Robinson

March 28, 2023

5  out of  5 rating by Will Robinson
"Extremely transparent and seamless transaction"

Laurie L

March 28, 2023

5  out of  5 rating by Laurie L
"Met with Matt who helped me get the best life, auto, and home policies. He’s very knowledgeable and great to work with. He made getting insurance fun!"

Michael Finocchiaro

March 27, 2023

5  out of  5 rating by Michael Finocchiaro
"I had a great experience here. Matt was very knowledgeable, and explained everything thoroughly through the process of switching my insurance."

Cody Hill

March 24, 2023

5  out of  5 rating by Cody Hill
"Melissa was extremely helpful and knowledgeable, answered every question in terms I could actually understand. Would definitely recommend her!!!!"

THE rEAL BATMAN

March 24, 2023

5  out of  5 rating by THE rEAL BATMAN
"Matt was very excellent with customer service and he was a big help and got us the perfect insurance"

Mike Proctor

March 18, 2023

5  out of  5 rating by Mike Proctor
"Very pleased with the service given"

Cj Wragg

March 13, 2023

5  out of  5 rating by Cj Wragg
"Matt was very kind and knowledgeable about what we needed and a plan to achieve it.Thank you for taking the time to explain to us as a Newly married couple what we need."
Profile photo of Shawn Neely

Shawn Neely

March 13, 2023

5  out of  5 rating by Shawn Neely
"Mat loved my ET tattoo we had a great talk about our insurance we learned a lot a loved the experience!!!!!!"

Scott Hendrix

March 7, 2023

5  out of  5 rating by Scott Hendrix
"Dreading an insurance policy meeting was what I had scheduled for my day. But then I had the great privilege to meet Matt up at State Farm. He answered all my questions and put me to ease with any concerns that I had. We found that we had a lot in common and a lot of the same interests. Thank you Matt for taking a something of dread and turning it into a great opportunity to find a better way to look at insurance."

Tracy Welch

March 6, 2023

5  out of  5 rating by Tracy Welch
"Originally I was dreading going in. But Matt made me feel right at home, was a very relaxing atmosphere with knowledgeable staff. Matt was able to answer every question and assist us on making the best choice for our needs. I’ve never encountered such great service with humor and overall feel of family. Thank you Matt!!"

Margie Varnado

March 6, 2023

5  out of  5 rating by Margie Varnado
"Very pleasant to work with!! Very knowledgeable and made the transactions seamless!! Thank you Melissa!!!"

debbie foster

February 28, 2023

5  out of  5 rating by debbie foster
"Very thorough, friendly information from Matt regarding transferring our home and auto insurance to State Farm! Thanks, Matt!"

pantula ramakrishna

February 27, 2023

5  out of  5 rating by pantula ramakrishna
"Very informative and helpful."

Rachel Milton

February 22, 2023

5  out of  5 rating by Rachel Milton
"Virginia was an absolute pleasure to talk with and work through my new insurance with. She was super helpful and was always ready to answer any questions I had. She explained everything thoroughly to me and she definitely made me feel like I made the right choice going with State Farm."