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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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susan hope

January 27, 2026

5  out of  5
rating by susan hope
"I called in spoke with kimberlie about a quote I did online she was very helpful and very knowledgeable about the questions and concerns I had about my policy she was able to address my concerns. She was very sweet and understanding and stayed in touch through the hole process thanks Kim."
We responded:
"Thank you, Susan, for sharing your experience with us. It's wonderful to hear that Kimberlie was able to assist you effectively and address all your questions and concerns. We strive to provide knowledgeable and compassionate service, and it's great to know that Kimberlie delivered on that promise. Your feedback is greatly appreciated."
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Ylonda Watts

January 26, 2026

4  out of  5
rating by Ylonda Watts
"I had a great experience with State Farm. Jodi was extremely helpful, patient, and knowledgeable. She took the time to provide me with all the information I needed and helped me understand and take care of my bill with ease. Her professionalism and kindness truly made the process stress-free. Thank you, Jodi, for the excellent customer service!"
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Gordon McFarland

January 23, 2026

5  out of  5
rating by Gordon McFarland
"I have been trying to get some policy documents sent to me digitally and finally got in contact with Emily Cosby and she quickly got the for me. She did a great job! Highly recommend dealing with her! She is a great employee for Tom Broyles"
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Emily was able to assist you promptly with your policy documents. Your recommendation and kind words about her service are greatly appreciated. We strive to provide excellent service to all our clients, and feedback like yours helps us know we are on the right track. If there's anything else you need, feel free to reach out."
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Harmon Vedder

January 16, 2026

5  out of  5
rating by Harmon Vedder
"Tembra did a great job updating my files"
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Tembra was able to assist you effectively with updating your files. We appreciate your feedback and are glad to know you had a great experience. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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David Evans

January 14, 2026

5  out of  5
rating by David Evans
"Calli was very knowledgeable and friendly"
We responded:
"Thank you, David, for sharing your positive experience with Calli. It's wonderful to hear that her knowledge and friendliness made a great impression. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Martha

January 14, 2026

5  out of  5
rating by Martha
"Received phone call from a professional representative who gave me assistance."
We responded:
"Thank you, Martha, for sharing your positive experience. It's wonderful to hear that our representative was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Debbie Griffith

January 14, 2026

5  out of  5
rating by Debbie Griffith
"I enjoy doing business with this company and this particular office very much. All the girls have been extremely helpful to me several times when I had questions or concerns. Jodi is my go to person and never fails to handle Anything I need. She’s very knowledgeable and always makes me smile."
We responded:
"Thank you, Debbie, for sharing your experience with us. It's wonderful to hear that Jodi and the team have been able to assist you effectively and bring a smile to your face. Your feedback is greatly appreciated and motivates us to continue providing the best service possible."
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Lo Williams

December 20, 2025

5  out of  5
rating by Lo Williams
"Sara was great help! Provided me with in depth detail. She was great with providing me with additional information"
We responded:
"Thank you for sharing your positive experience with Sara. It's wonderful to hear that she was able to provide you with detailed information and additional support. Your feedback is greatly appreciated and will be shared with Sara and the team. We're glad to know you had a great experience with us."
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Trace Mize

December 18, 2025

5  out of  5
rating by Trace Mize
"Great place to get insurance. Kimberlie does an outstanding job. Recommend highly"
We responded:
"Thank you, Trace, for your wonderful feedback. We're delighted to hear that Kimberlie provided you with outstanding service. Your high recommendation means a lot to us. We look forward to continuing to meet your insurance needs."
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Ronald Johnson

December 17, 2025

5  out of  5
rating by Ronald Johnson
"Sylvia was very helpful and she could speak English"
We responded:
"Thank you for sharing your positive experience with Sylvia. It's wonderful to hear that she was able to assist you effectively. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Lisa Hammond

December 12, 2025

5  out of  5
rating by Lisa Hammond
"Virginia was very professional and helpful! Thank you for your help!"
We responded:
"Thank you, Lisa, for sharing your positive experience with Virginia. It's wonderful to hear that she was professional and helpful during your interaction. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Brandon Griffin

December 12, 2025

5  out of  5
rating by Brandon Griffin
"They are the best!"
We responded:
"Thank you, Brandon, for your fantastic review! We're delighted to hear that you had such a positive experience with our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any questions or need further assistance, feel free to reach out."
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Brianna Archer

December 5, 2025

5  out of  5
rating by Brianna Archer
"Sylvia was great! Awesome customer service . She helped me get the best discounts/rate that I was eligible for !"
We responded:
"Thank you, Brianna, for sharing your experience. It's wonderful to hear that Sylvia provided you with excellent customer service and helped you find the best discounts and rates. Your feedback is greatly appreciated, and we're glad to have been able to assist you with your health insurance needs."
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Suzanne Cone

December 5, 2025

5  out of  5
rating by Suzanne Cone
"Very nice always helpful excellent team"
We responded:
"Thank you, Suzanne, for sharing your positive experience with us. We're delighted to hear that you find our team helpful and that you're pleased with the service. Your feedback is greatly appreciated and motivates us to continue providing excellent support."
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Lizbeth Reyes

December 3, 2025

5  out of  5
rating by Lizbeth Reyes
"Love the great customer service Calli was awesome!! She help me understand everything."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that Calli was able to assist you effectively and help you understand everything. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Michael Brown

November 21, 2025

5  out of  5
rating by Michael Brown
"Great , Friendly , and very informative! Sara went above and beyond for us! Will definitely recommend her to anybody!"
We responded:
"Thank you, Michael, for sharing your positive experience! It's wonderful to hear that Sara provided you with great service and valuable information. Your recommendation means a lot to us, and we're glad to have been able to assist you."
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Nicole

November 21, 2025

5  out of  5
rating by Nicole
"Great Customer service!! Jody at the front desk is the BEST!!!!"
We responded:
"Thank you, Nicole, for sharing your positive experience! It's wonderful to hear that Jody at the front desk made such a great impression. Providing excellent customer service is a top priority for us, and your feedback is truly appreciated. If there's anything else we can assist you with, please let us know."
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Jesse Adams

November 21, 2025

5  out of  5
rating by Jesse Adams
"Awesome service and great advice!"
We responded:
"Thank you, Jesse, for your wonderful feedback! It's fantastic to hear that you found our service and advice helpful. Your satisfaction is our priority, and we're glad to have met your expectations. We appreciate your support and look forward to assisting you with your health insurance needs in the future."
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Pamela

November 21, 2025

5  out of  5
rating by Pamela
"Virginia’s service is stellar. She always helps me out whenever I need guidance, or policy help. So glad Tim has her aboard! I have been a customer for 24 yrs and she’s my favorite agent!"
We responded:
"Thank you so much for your kind words about Virginia's service. It's wonderful to hear how helpful she has been with your insurance needs. We're grateful to have her on our team and delighted to know she has made such a positive impact during your 24 years with us. Your feedback is greatly appreciated!"
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Madeline Drummond

November 21, 2025

5  out of  5
rating by Madeline Drummond
"Katherine-Hope was extremely helpful in getting my renters insurance taken care of. She helped me get the coverages i need at a great price!"
We responded:
"Thank you, Madeline, for sharing your experience. It's wonderful to hear that Katherine-Hope was able to assist you effectively with your renters insurance. We're glad to know you received the coverage you needed at a great price. Your feedback is greatly appreciated."
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Tephnee Usher

November 21, 2025

5  out of  5
rating by Tephnee Usher
"Matt was very informative and made sure I understood every about my policy. I really appreciate his patience and wanting his customers to have the best."
We responded:
"Tephnee, Thank you for the wonderful feedback and trusting our team with your Insurance needs. "
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Jason Rich

November 20, 2025

5  out of  5
rating by Jason Rich
"Always a pleasure doing business with our local State Farm office. Calli was very friendly and helpful in getting our policy set up!"
We responded:
"Thank you, Jason, for sharing your positive experience with our office. It's wonderful to hear that Calli was able to assist you effectively in setting up your policy. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
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Kim Grier

November 8, 2025

5  out of  5
rating by Kim Grier
"I went in to get a life insurance quote. Not only did I leave with a policy a, I gained a wealth of knowledge (that I wish I’d known years ago). The customer service was superb! If you’re looking to purchase any type of insurance, go see Sequoya Mclendon at Tim Broyles State Farm in Jackson."
We responded:
"Thank you, Kim, for sharing your experience with us. It's wonderful to hear that Sequoya was able to provide you with valuable information and excellent customer service. We appreciate your recommendation and are glad to have you as part of our State Farm family. If you have any further questions or need assistance, feel free to reach out."
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Kiera Wilson

September 20, 2025

5  out of  5
rating by Kiera Wilson
"Spoke with Sara Brown today who was very informative on some of the things my wife and I need to consider. Will most definitely be in touch with her again when we go to make the switch to Statefarm"
We responded:
"Thank you, Kiera, for sharing your experience with Sara Brown. It's great to hear that she was able to provide you and your wife with valuable information. We look forward to assisting you further when you're ready to make the switch to State Farm. If you have any more questions in the meantime, feel free to reach out."
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Phillip White

August 20, 2025

5  out of  5
rating by Phillip White
"I had the pleasure of working with Kimberlie Coursey on a quote for my home and auto, she responded quickly to all of my emails and provided answers. She truly is the definition of professional and courteous! I think of the mantra like a good neighbor State Farm is here, I truly felt that. She definitely earned the right to my business and any other insurance needs she would be the only person that I contact. Thank you Kimberlie!"
We responded:
"Thank you, Phillip, for sharing your experience with Kimberlie. It's wonderful to hear how her professionalism and courteous service made such a positive impact. Your feedback is greatly appreciated, and we're delighted to know that you felt the true spirit of our commitment to being there for our customers. Kimberlie will be thrilled to hear your kind words. We look forward to continuing to serve your insurance needs."